Technical FAQs

FAQs
Do I need to own a computer to attend?
Yes. Each family will be required to have a computer that meets the minimum specifications necessary to access the K¹² Online School (OLS) and Learning Management System (LMS). The minimum computer requirements/technical specifications are listed below. Families must also have reliable high-speed Internet access in order to participate in the school. Based on student and family need, a loaner computer may be available. Check with our Program Coordinator for more information.

What computer skills are required?
The learning coach (parent/guardian) needs to have at least basic computer skills. Use of the computer is an important part of the program, but in the early grades, it is mostly the parent (or other responsible adult) who interacts with the computer. The program is user-friendly. High school students are most successful if they have basic computer skills.

The following minimum hardware and software requirements needed to access the curriculum:
Minimum Hardware Specs:
OS Windows XP or OS X 10.4
Processor Pentium 3 500 MHz
RAM 256 MB
Hard Drive 40 GB
Audio Speakers and a microphone, or headset with a microphone
Video 1024×768 resolution at 256-bit color
CD-Rom 12x
Browser IE 6.0 or greater (highly recommended), Netscape 7.1, Safari 2.0, or Firefox 1.5
Internet Broadband (recommended, as the content was designed for high-speed.
(The user experience may be diminished on dial-up.)

Minimum Peripheral Specs:
Printer Color compatible
Scanner 8 bit / 200 DPI
Fax Required
Copy Required
Monitor 1024×768 resolution

Minimum Software Required (Free):
Java 2 www.sun.com
Flash 9 http://www.adobe.com/
Acrobat Reader http://www.adobe.com/products/acrobat/readstep2.html
Shockwave 10 http://www.adobe.com/shockwave/download/
Windows Media Player 10 http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx
QuickTime 4 www.apple.com/quicktime/download
Math Player (IE; necessary for Virtual Sage courses only) www.dessci.com/en/products/mathplayer/versionhistory.htm)
Multi-page TIF image viewer
E-mail client with working e-mail address

Minimum Other Software Required:
Microsoft Office Suite: Word and Excel
Antivirus Required

Browser Settings:
Pop-ups Enabled
JavaScript Enabled
Cookies Enabled